You should have received a confirmation e-mail instantly after placing an order. A shipping e-mail should also follow as soon as we finish processing your order. If you did not receive an email from Blackbough Swim at all within a few hours of placing your order, please check your Spam folder. It is also possible that you entered the wrong e-mail address or it was misspelled when you checked out.
If you think you gave us the wrong e-mail address, please do e-mail us at aloha@blackboughswim.com to have the necessary information sent to your correct e-mail address.