How do I return my order?

For returns from the US, there are two ways to return your items:

  • Return or exchange in person with Happy Returns: Bring the item(s) you wish to return to a Happy Returns Return Bar location near you. No receipt, return label or shipping box necessary! Just provide your email address or order number, and your store credit refund will be issued immediately after your return is inspected.
  • Return or exchange via mail
    1. Start by visiting our Returns Center.
    2. From the list of options, please select "Ship items using a pre-paid label".
    3. You'll be sent an email with the return label, as well as further instructions.
    4. Pack your items for return inside the original pouch. No need to include the box that came with it. 
    5. Head to any outpost or branch of the courier on the label and drop off your return.
    6. Upon scan of your return package, you will be sent your store credit.

For returns from outside of the US, kindly contact to request a return.

Jun 30, 2021

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