How do I return my order?

For returns from the US, there are two ways to return your items:

  • Return or exchange in person with Happy Returns: Bring the item(s) you wish to return to a Happy Returns Return Bar location near you. No receipt, return label or shipping box necessary! Just provide your email address or order number, and your store credit refund will be issued immediately after your return is inspected.
  • Return or exchange via mail:
    1. Start by visiting our Returns Center.
    2. From the list of options, please select "Purchase your own shipping label".
    3. We will then send you the return address as well as a packing slip containing information for your return.
    4. You may then ship the item back to us with your shipping service of choice and at your cost.
    5. Once you've shipped your return, kindly fill out this form.
    6. Once we have confirmed the correct and successful shipment of the package, you will receive an email containing your store credit.

For returns from outside of the US, kindly contact aloha@blackboughswim.com to request a return.

May 20, 2021

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