We do not offer PayPal or credit card refunds. All returns will be refunded via store credit in the form of an e-gift card. The store credit does not expire and may be used to purchase any item from our store.
We will only offer full refunds under exceptional circumstances as assessed by our support team. Return shipping costs are the responsibility of the customer. Please note your order's original shipping charges are non-refundable, as they have been paid to the carrier already for delivery to you.
For orders with free shipping, there will be a $16 restocking fee to recoup some of our original shipping expenses. Aside from this, all refunded orders are subject to a 5% payment processing fee.