Does Blackbough offer free returns?

We offer FREE returns for store credit for US customers. US customers can choose to send their return back to our warehouse via mail by using our prepaid labels. Please note that all returns are refunded via store credit.

For orders outside of the US, we currently charge $2 (deducted from your store credit) to cover handling and processing fees. The customer will be responsible for shipping, duties, and taxes. Given this, please declare minimum shipment value for returned parcels. We reserve the right to refuse a return that has unpaid duties and taxes being charged to us.

If your original order was paid for using a PayPal account, they offer a service to cover and refund return shipment costs. Please see Paypal's website to learn more.

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