How do I track my order?

Once you have received your shipping confirmation e-mail containing the details of your package, as well as its waybill tracking number, kindly visit the tracking website here (https://web.global-e.com/Order/Track/) for updates. Simply enter your waybill tracking ID in the field. Please allow for 24 hours after you have received the shipping confirmation e-mail for the status to be updated.

Note: If your order was shipped through postal mail, you will still be able to track your order, but it may take up to a week for the status to be updated. Kindly use this website (https://www.17track.net/) to track your order.

Oct 21, 2025

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