BILLING
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Do you accept payment via bank deposit?
No. Unfortunately, we no longer offer payments via bank deposit (even within the Philippines). -
How do I change or cancel my order?
The team is very quick at processing orders to make sure they get delivered to you as soon as possible, so we cannot always guarantee that we can change or cancel your order after it is placed. That said, you may change your order as much as you want before you click 'Checkout'. Any order cancel... -
Discount codes can be applied at the checkout page for both regular priced and sale rack items, with the exception of accessories. Take note: only one code can be used per order and each code is case sensitive. For sitewide sales and promotions, discount codes cannot be used unless stated otherwi...
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I forgot to use my discount code. Can I still have it applied?
We know these things happen. The great news is that you can use your code for your next order. Orders that have been charged are final and we cannot retroactively apply discounts. -
I keep getting errors with my payment. What can I do?
In these cases, please try the following: Contact your issuing bank as they may be blocking the transaction. Some banks prohibit cross-border transactions or your limit may be insufficient. Kindly ensure that the shipping address is the same as the billing address. In the case that you need the ... -
Is it safe to order from your online store?
We'll take your money—by offering you great suits! Kidding aside, yes, purchasing from our online store is extremely safe and secure. Our website uses Secure Socket Layering (SSL), an encryption technology that ensures safe internet transmission of your personal information. We do not store your ... -
What payment options do you offer?
We offer a variety of payment options. We accept Visa, MasterCard, Discover, and American Express cards through our integrated PayPal Checkout. We also take store credit in the form of e-gift cards. We're constantly working in order to enable and offer more payment options in the future. We'll b... -
Why was I charged more than I expected?
Our website allows you to view our prices in various different currencies. You can select your currency by clicking the drop-down located at the top right-hand corner of our website. Please note, however, that all our pricing and transactions are processed in USD. The conversion rate would depen...