BILLING
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Do you accept payment via bank deposit?
Yes, but only for orders within the Philippines. Bank deposits can be made by selecting the “Secure Payments via PayMongo” or e-Wallets option upon checkout. For international orders, payment methods vary by destination and are displayed at checkout through Global-e. Available options may includ... -
How do I change or cancel my order?
The team is very quick at processing orders to make sure they get delivered to you as soon as possible, so we cannot always guarantee that we can change or cancel your order after it is placed. That said, you may change your order as much as you want before you click 'Checkout'. Any order c... -
Discount codes can be applied at the checkout page for both regular priced and sale rack items, with the exception of accessories. Take note: only one code can be used per order and each code is case sensitive. For sitewide sales and promotions, discount codes cannot be used unless stated otherwi...
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I forgot to use my discount code. Can I still have it applied?
We know these things happen. The great news is that you can use your code for your next order. Orders that have been charged are final and we cannot retroactively apply discounts. -
I keep getting errors with my payment. What can I do?
In these cases, please try the following: Contact your issuing bank as they may be blocking the transaction. Some banks prohibit cross-border transactions or your limit may be insufficient. Kindly ensure that the shipping address is the same as the billing address. In the case that you need the ... -
Is it safe to order from your online store?
We'll take your money—by offering you great suits! Kidding aside, yes, shopping with Blackbough is safe and secure. Our website uses Secure Socket Layer (SSL) encryption to help protect your personal information during transmission. For international orders, checkout and payment processing are s... -
What payment options do you offer?
We offer several convenient payment options for a seamless checkout experience. You can pay with Visa, MasterCard, Discover, or American Express through our secure payment gateway, with multiple currencies available for international purchases. For added flexibility, we also accept PayPal, Klarn... -
Why was I charged more than I expected?
Our prices are displayed and processed in your local currency through our partner, Global-E. If you were charged slightly more than expected, this may be due to exchange rate differences, bank fees, or international transaction charges applied by your payment provider. We recommend checking wit...